Microsoft windows support and help

Printer troubleshooter for windows 10

To start the Windows 10 Troubleshooter for your printer, right-click on the Windows Start menu. Click Settings, then Update & Security> Troubleshoot. In the Troubleshooting section, under Getting Started, click Printer. Click Run the troubleshooter to begin.

Troubleshoot USB printer issues in Windows 10

Printing from Windows is convenient and gives you the option of personalizing your photos and documents. But, you need to be able to rely on your device.

  • Let me share a few helpful tips to get you and your printer back on track.
  • First, check the power.
  • Make sure your printer is plugged into the power supply and turned on.
  • Second, check the USB connection.
  • To do this, either listen for a sound or verify that it shows up in Settings by going to the Settings page, then Devices, then Printers & scanners.
  • If you don’t see the name of your printer, try the following:
  • If your printer is connected to your computer via USB hub, try connecting it directly to the PC.
  • By doing so, we can bypass any issue with the USB hub itself.
  • Try a different USB port on your computer if available or a different USB cable.
  • Another thing we can do is reinstall the printer.
  • To do this, unplug the USB cable from your computer.
  • Remove the existing printer from Settings.
  • Finally, plug the USB cable into your computer.
  • If your device is detected but Windows Update cannot find a driver for you, try downloading and installing the latest driver for your printer by going to the manufacturer’s website.
  • If the previous steps didn’t help, the Windows print troubleshooter might.
  • Type “Settings” into Windows Search, then go to Devices, then Printers & scanners.
  • Select your printer and click
  • Manage, then Run the troubleshooter.
  • Troubleshooter attempts to detect and address any hiccups with the Windows print system.
  • Another way you can troubleshoot on your own is to run the Get Help app in Windows 10.
  • Type “Get Help” into Windows Search and hit Enter.
  • Then, in a few words, describe your issue to get step-by-step troubleshooting instructions.
  • We hope this video has helped to get your printer running again.
  • If you have feedback or suggestion, please share it with us using the Feedback Hub.
  • Press the Windows key and F, select Devices and Drivers as your category and
  • Print as your subcategory.

Troubleshooting tips for WiFi(Wireless printer) printer issues in Windows 10

You need to print something only to find your printer is offline or refusing to co-operate. Don’t panic! We’ve got some tips to help you get your printer to function again.

  • Some steps to take when you’re having trouble using your network printer in Windows 10.
  • Depending on the issue, any one of the following steps could help get you up and printing again.
  • Let’s go through a few different scenarios to find one that will work for you.
  • For WiFi printers, let’s verify that your computer and printer are on the same wireless network.
  • To do that, first, check the wireless network name your PC is connected to by using the notification area at the bottom right-hand corner of your screen.
  • Next, we need to make sure that your printer is on the same wireless network as your Windows 10 PC.
  • The networking settings on the printer’s control panel.
  • Unless you have the same printer, your process will be different.
  • If you’re not sure, check your printer’s documentation.
  • If the network names do not match, move either your printer or your computer to the same network.
  • Sometimes the printer hardware is having a bad day.
  • Unplug your printer’s power cable, wait a few seconds, then plug it back in.
  • If it doesn’t turn on automatically, press the power button.
  • If it’s an issue with the printer software, removing and re-adding the printer in the settings app can help resolve it.
  • Here’s how to do that:
    • Type Settings into Windows Search, then go to Devices, then Printers & Scanners.
    • If your existing printer is listed here, remove it.
    • Next, click “Add a printer or scanner” to re-install the device.
    • If you’re having trouble adding your printer, go to your manufacturer’s website and download the latest driver for your printer.
    • If the previous steps didn’t help, the Windows print troubleshooter might.
    • Type Settings into the Windows Search, then go to Printers & Scanners.
    • Select your printer and click Manage, then Run the troubleshooter.
    • Troubleshooter attempts to detect and address any hiccups with the Windows print system.
    • Another way you can troubleshoot on your own is to run the Get Help app in Windows 10.
    • Type “get help” in Windows Search and hit Enter.
    • Then, in a few words, describe your issue to get step-by-step troubleshooting instructions.
    • We hope this video has helped you get your printer running again.
    • If you have feedback or suggestions, please share it with us using the Feedback Hub.
    • Press the Windows key and F, select Devices and Drivers as your category and Print as the subcategory.

How do you troubleshoot a printer in Windows 10?

Try following these steps to get your printer back online.

  1. Check to make sure the printer is turned on and connected to the same Wi-Fi network as your device.
  2. Run a printer power cycle.
  3. Set your printer as the default printer.Clear the print queue.
  4. Reset the service that manages the printing queue.

How do I connect my printer to my computer?

How to connect a printer to your home network.

  1. Open the Control Panel.
  2. Click Hardware and Sound.
  3. Double-click the Add a printer icon.
  4. Select Add a network, wireless or Bluetooth printer and click Next.
  5. Let Windows scan for the printer. If detected, select the printer and click Next.

How to fix printer stopped working after Windows 10 Update

  1. Power cycle your printer.
  2. Make sure your printer is connected.
  3. Update your printer driver.
  4. Reset the print spooler.
  5. Run Windows Troubleshooter.
  6. Verify that your printer is not in Use Printer Offline mode. Select Start > Settings > Devices > Printers & scanners.

Why is my printer connected but not printing?

Make sure there is paper in the tray (s), check that the ink or toner cartridges are not empty, that the USB cable is plugged in, or that the printer is connected to Wi-Fi. And if it’s a network or wireless printer, try using a USB cable instead.

Why is my printer not responding to my computer?

If your printer is not responding to a job: Check that all printer cables are properly connected and make sure the printer is turned on. Cancel all documents and try printing again. If your printer is connected via a USB port, you can try connecting to other USB ports.

How can I connect my printer to my laptop?

Just plug your printer’s USB cable into an available USB port on your PC and turn on the printer. Select the Start button, then select Settings> Devices> Printers and scanners. Select Add a printer or scanner. Wait for it to find nearby printers, then choose the one you want to use and select Add Device.

How do I get my printer back online with Windows 10?

  1. Open Settings on your computer and click on Devices.
  2. On the next screen, click on Printer & Scanners in the left-pane. …
  3. On the next screen, select the Printer Tab and click on Use Printer Offline option to remove the check mark on this item.
  4. Wait for the printer to come back online.

How do I fix my printer offline Windows 10?

Printer Offline? 10 Fixes to Get It Back Online in Windows 10

  1. Check the Computer and Printer Connection.
  2. Restart the Printer and Computer.
  3. Run the Printer Troubleshooter.
  4. Disable “Use Printer Offline” Mode.
  5. Clear the Print Queue.
  6. Set the Printer as Default.
  7. Restart the Print Spooler Service.
  8. Update the Printer Drivers.

Why can’t my laptop find my wireless printer?

Turn off the router and printer, and then turn them on again in this order: router first, then the printer. Sometimes turning devices off and then back on again helps to resolve network communication problems. security software problems. solve many problems you may have with your printer.

Can I connect my wireless printer directly to my computer in Windows 10?

How to connect a printer via a wireless network

  1. Step 1: Locate your settings. Once turned on and ready for configuration, you’ll need to connect the printer to your home WiFi.
  2. Step 2: Link your WiFi network.
  3. Step 3: Complete connectivity.
  4. Step 4: Locate your printer settings.
  5. Step 5: Connect the printer to the computer.

How do I connect my printer to my laptop via WIFI?

Windows 10 should easily find any printer connected to the same local network via Wi-Fi. Go to the Start menu and click Settings, Devices, then Printers & Scanners. Select Add a printer or scanner and wait for your printer to appear in the list, then select it and press Add Device.

How do I change my printer status from offline to online?

  1. Open Windows Settings (Win + 1)
  2. Navigate to Devices > Printers and Scanners.
  3. Select the printer of which you want to change the status, and then click on Open queue.
  4. In the Print Queue window, click on Printer Offline.
  5. Confirm, and the status of the printer will be set to online.

How to install and setup a USB printer in Windows 10

  • Windows 10 supports more hardware out of the box than any previous version of Windows, making device installation easier than ever!
  • As an example, we’ll install a USB printer, although the same procedure applies to any
  • USB device you connect.
  • First, power on the printer then connect it to a spare USB port on your computer.
  • Windows should detect it and begin loading the device driver, so click the setup icon on the taskbar to view its progress.
  • A driver is the software that Windows needs to communicate with the device, and most drivers are built-in to Windows or obtainable from Windows Update. So if it’s got the correct driver for your printer, it’ll load it automatically, after which it’s ready to use!
  • If Windows doesn’t install your printer automatically, check that your PC is set up to download device drivers automatically.
  • To do that, use the search box on the taskbar to search for ‘device install’ then select ‘change device installation settings’ from the top of the results and make sure it’s set to ‘Yes’ then click ‘save changes’ if needed.
  • Once you’ve done that, try reconnecting your device again.
  • If it’s still not detected, you can try searching for your printer manually by opening the Start menu and clicking the ‘settings’ icon on the lower-left, then going to ‘devices’, followed by ‘Printers and scanners’ on the left hand side.
  • From there, click ‘add a printer or scanner’ at the top to manually search for it.
  • If it’s found, Windows should install it automatically like before, if it has the device driver. Otherwise if it’s still not found after a manual search, click the link that says ‘the printer I want isn’t listed’. If you’ve got a fairly old model, select the first option then click ‘next’ to run a more deeper search.
  • If Windows is still unable to find it, then you can install the device manually by downloading them drivers from the Internet. To do that, open your web browser and go to your manufacturer’s website – if you’re not sure what the web address is, you can search for it instead.
  • Once you’ve found and loaded the site, follow the support or downloads link from the home page to locate the drivers section, then select your country or region if prompted.
  • From there, you should be able to search for your specific device model, although the exact procedure will vary between the manufacturers’ websites.
  • Once you’ve located your exact device, just follow the links to download the driver software, which might take a while depending on its size and the speed of your Internet connection.
  • When it’s finished, click ‘open folder’ from the download bar below to view the downloaded driver package. If it’s been compressed to save space, you’ll need to extract it first by going to the ‘extract’ tab on the ribbon above then clicking ‘extract all’, and following the prompts to unpack the files, which might take a few minutes to complete.
  • Once the extraction’s finished, you’ll have a folder containing all the driver files, so open it up and look for a file called either ‘setup’ or ‘install’ whose type is an ‘application’.
  • Here’s the one we’re looking for, so just double-click it to start the installation and follow the prompts to install the driver manually. Note that the exact steps will vary between manufacturers although the procedure should be similar to this one. Once the installation’s complete, just close the driver app to finish up, after which you’re all set!
  • To manage your printer once it’s installed, switch back to the printer and scanner settings and select your device from the list. For example, if an app’s available for it,
  • you can click the link to get the application from the Store.
  • This’ll often include additional settings and functionality for your specific device, so it’s worth checking out if one’s available for your model.
  • Other things you can do from your device options include opening the print queue so you can see what’s waiting to print, as well as pause or cancel documents from it.
  • You can also manage your device settings, where you can do things like set it as the default printer that Windows uses each time you print from an app, which is handy if you have more than one printer installed. You can also print a test page, troubleshoot issues, and also access your print preferences, where you can set various options like paper size, type, and layout.
  • To return to the previous page, click the ‘back’ button on the top-left corner.
  • Lastly, scroll down the page for a few additional options.
  • For example, you can let Windows manage your default printer,
  • which’ll set it to the one you used most recently at your current location.
  • You can also download device software over connections with limited data plans, which is common on mobile or cellular networks, although we recommend leaving this off in order to save costs.
  • And that’s all there is to it!